Mobile data is active but can't surf? Calm down guys! Here's how to solve a problematic internet connection on your Android smartphone.
Mobile data is active but can't surf? Have you tried various ways but still can't?
It's not just you, network problems on this smartphone device are apparently quite often experienced by people, including Jaka himself.
I don't know what caused it, cellular data suddenly doesn't work even though the icon appears in the window toolbar and the data plan has been activated.
Well, for those of you who are experiencing this problem, in this article, Jaka will give you some solutions how to solve active cellular data, I couldn't surf the internet which you can try yourself at home. Curious?
How to Overcome Active Cellular Data But Can't Internet
Internet connection has now indeed become a valuable item for human life, but the problem is that sometimes we experience that our cellphones can't surf even though we already have it connect to the internet network, gang.
Then, how to solve this problem? Let's take a look at some of the solutions below!
1. Enable Airplane Mode (The Most Effective Way to Fix Android Internet Connection)
Photo source: The Jakarta Post (Cellular data is active but can't surf? Try turning on airplane mode for a while).
The first way to solve active cellular data but can't surf is to activate mode Airplane for the time being, gang.
You can activate airplane mode on your cellphone for a few seconds, then turn it off again so that the internet provider network will do it refresh and looking for a better connection.
Although it sounds trivial, in fact this method is quite powerful to overcome various problems related to internet provider networks, you know!
Oh yes, this method also applies to those of you who experience active cellular data but can't surf Indosat, Tri (3), Axis, or other operators!
2. Reboot Smartphone
In addition to temporarily activating the mode Airplane, you can also try reboot Android smartphone or tablet yours while keeping that mode on.
After the smartphone comes back to life, then you turn off the Airplane mode, gang. Even though it's simple, this method of fixing the internet network on Android has been widely used and has proven to be successful, you know!
In addition, this method is also often used to overcome slow internet connections or even cellular data that cannot be active at all.
3. Reset APN
Photo source: JalanTikus (HP can't surf even though it's already connected? Try resetting the APN on the cellphone).
The next way to fix the internet network on Android or iOS is to do the following: reset alias reset operator APN settings that you use.
Usually, when the APN settings are changed, the Internet connection will also experience changes, whether it's more stable, faster, or even lost.
For that, you have to do a proper APN reset so that the internet network on your cellphone can be active again normally as usual, gang.
Oh yes, you can read Jaka's article below to overcome active cellular data but can't surf on 3 (Tri) and Axis using the APN setting trick:
VIEW ARTICLE 
VIEW ARTICLE 4. Switch Network Manually
Have tried various methods above but still confused why mobile data is not working? If so, you can try to switch the network manually on your smartphone.
For example, if you are using a 4G LTE only network, then you can switch to a 3G or 2G network for a while. Wait a few moments, then you switch again to the 4G LTE network.
In some cases, this method has proven to be effective in solving the problem of active cellular data but unable to surf on various carriers and brands of cellphones.
In fact, not infrequently this method is also able to be a solution for how to activate cellular data that does not appear, gang.
5. Temporarily Remove the SIM Card
The next solution to solve active cellular data but can't surf or how to activate cellular data that doesn't appear, is by using temporarily remove the SIM card that you use, gang.
You can try to remove it first for a while, after that you put it back on your Android or iOS smartphone device.
Usually, after doing this trick, the cellular data can be used again normally without any interference like before.
6. Check Internet Quota Remaining
Often one of the reasons why cellular data doesn't work is because exhausted internet quota but not realized by the owner, the gang.
Plus, your credit has run out, so you can't access the internet at all even though there is a mobile data icon that appears on the screen toolbar.
Therefore, you can try to check your internet quota first. If it turns out to be out of stock, of course you have to buy a new internet package, gang!
7. Telephone Call Center Operator
Photo source: Freepik (The last way to deal with active cellular data but unable to surf is to contact the operator's call center).
The last solution that you can do when cellular data is active but can't surf is to call the call center operator used.
Usually they will give you some solutions related to the network problem you are experiencing, gang.
But, also make sure that you have enough remaining credit before calling the operator's call center because generally calls like this will be charged at a fee.
Well, those are some ways to solve the problem of active cellular data but can't surf that you can do right now, gang.
The methods above are quite easy right? Do you have a way to fix the internet network on Android or other iOS that can be used? If so, please provide your suggestions in the comments column below.
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