Tech Hack

7 ways to solve a Telkomsel card that can't connect

Even though there is a quota but can't get Telkomsel internet? Here's a review of some ways to deal with Telkomsel cards that can't connect, guaranteed to work!

Are you one of the users Telkomsel? Ever had a problem Telkomsel card cannot be used for internet, gang?

At least, I'm sure you've experienced it at least once throughout your use! And it's definitely annoying when you meet this one problem.

Basically, solving the problem of Telkomsel card not getting internet is easy to do.

Therefore, in this article, ApkVenue has summarized several how to solve a Telkomsel card that doesn't work connect to the internet so we can reconnect.

Collection of Ways to Overcome the Unable Telkomsel Card Connect to the Internet

Sometimes, you may have experienced a situation where the quota is still there but can't internet in Telkomsel.

This can also be experienced by those of you who have purchased a Telkomsel internet package, where the network is not connected and fails to access various sites or applications on line.

Calm down, gang! This time, ApkVenue has summarized a collection of ways to activate a valid Telkomsel card error because it is not connected to the internet, the details are as follows.

1. Make sure to be on location with Coverage Good

photo source: powertec.com.au

The solution for making Telkomsel cards can be connect The first is that you must first make sure that you are at the location with coverage good cellular signal.

If you are in an area that is surrounded by buildings, of course the cellular signal will be difficult to reach the device you are using, gang.

Of course, as a result, the Telkomsel card can't connect and you can't surf the internet. It is usually indicated by the "x" mark on the signal in the notification bar.

In addition, for those of you who are in remote locations, it will certainly be a difficult place to reach the signal. For example in mountainous areas or on remote islands.

2. Make sure you have credit or have paid the bill

photo source: telkomsel.com

The next way is to make sure that your credit or data package is still left especially for Telkomsel prepaid card customers.

Meanwhile, for postpaid Telkomsel customers, such as the Halo card, make sure you have pay bills beforehand, okay.

To check the remaining credit and bills, you can easily download application MyTelkomsel on Android phones and iPhones.

In addition, you can also use the USSD code *123# or *888#. Even if you have difficulty, you can also visit the nearest GraPARI outlet.

3. Check the site visited is problematic or not

photo source: eyerys.com

It's rare, but the chances are there, gang. There are times when Telkomsel's internet quota cannot be used because it comes from external factors.

For example the site you are visiting has a problem, so that it cannot be accessed and raises certain warnings when you try to access via Google Chrome.

Because this can happen maybe because the site is in trouble or the site you mean is blocked by the government so it can't be accessed.

If you experience this, try visiting another site or doing a simple search on Google. If it is connected well, then most likely the site you visited earlier was indeed problematic.

How to Overcome Telkomsel Card No Connect Other...

4. Check Telkomsel Internet Quota

photo source: telkomsel.com

Another problem that can occur when your Telkomsel card cannot connect to the internet is you run out of main internet quota or Flash which can be used on all networks.

This is because apart from the Flash quota, Telkomsel's data package also has several options which are divided into several special quotas, such as quotas chat, quota streaming, game quota, and more.

Therefore, it is highly recommended that you first check the Telkomsel internet quota that you are using. Either through the MyTelkomsel application or via *888#, gang.

5. Make sure Settings Telkomsel APN Is Correct

photo source: androidcentral.com

If the Telkomsel quota is still there but you can't surf, then it could be after APN Telkomsel you have problems.

APN stands for Access Point Name which is the configuration gateway so that a device can connect to the internet via a specific cellular network.

This is a bit technical, where you have to open the APN settings in the Settings menu to reset the APN profile which can change accidentally.

As for, how settings The latest Telkomsel 3G/4G APN has been reviewed by Jaka through the following steps.

Step 1 - Settings APN Telkomsel 4G

  • Open menu Settings > Network & Internet > Mobile Network > Access Point Names on Android phones. While on your iPhone go to menu Settings > Cellular > Cellular Data Network.
  • For Android 4G and iPhone HP users, you can follow settings APN Telkomsel 4G like this.
FormatTelkomsel 4G APN Settings
NameTelkomsel 4G
APNInternet
ProxyNot Set
PortNot Set
UsernameNot Set
PasswordNot Set
ServersNot Set
MMSCNot Set
MMS ProxyNot Set
MMS PortNot Set
MCC510
MNC10
Authentication TypeNot Set
APN typedefault
APN protocolIPv4
APN roaming protocolIPv4
Enable/disable APNAPN Enabled
BearersUnspecified
MVNO typeNone
MVNO valueNot Set

Step 2 - Setting APN Telkomsel 3G

  • Meanwhile, if your device only supports 3G connectivity, you can also try it settings APN Telkomsel 3G as below.
FormatTelkomsel 3G APN Settings
NameTelkomsel
APNtelkomsel
ProxyNot Set
PortNot Set
Usernamewap
Passwordwap123
ServersNot Set
MMSCNot Set
MMS ProxyNot Set
MMS PortNot Set
MCC510
MNC10
Authentication TypePAP
APN typedefault, supply
APN protocolIPv4
APN roaming protocolIPv4
Enable/disable APNAPN Enabled
BearersUnspecified
MVNO typeNone
MVNO valueNot Set

NOTES:


After doing settings APN Telkomsel and choose the profile that you set earlier, you shouldrestart smartphone to be able to activate it.

6. Do it Network Refresh from the Settings Menu

If after you have changed the Telkomsel APN and the Telkomsel card still can't connect to the internet, then you can try method network refresh.

Network refresh here is meant to clear the settings in background which could be misconfigured, gang.

To do network refresh on an Android phone, you can follow the steps below.

Step 1 - Open Network Settings on Android

  • The first time, you have to go to the menu Settings then select option Network & Internet > Mobile Network.

Step 2 - Change Network Settings

  • Then you select the option Preferred Network Type. Here you can do network refresh by changing the LTE network to 3G and back again to LTE.
  • For 3G Android HP users, you can change from 3G to 2G and back again and also disable after Automatically Select Network and reactivate.

As for doing the method network refresh on iPhone, you can follow these steps.

Step 1 - Reset Network Settings

  • Open menu Settings on iPhone then go to menu General > Reset > Reset Network Settings.

7. Restart Internet connection

Apart from Settings, you can also restore your Telkomsel card internet connection via the USSD code in the Dialer or Phone application.

As for method restart Telkomsel card internet connection via the USSD code as in the following steps.

Step 1 - Disable Telkomsel Internet Connection

  • Open the app Dialer or Phone, then enter the code 363212# then press call. Choose an option 1. Yes if you are sure to disable Telkomsel internet.

Step 2 - Activate Telkomsel Internet Connection

  • To reactivate it, all you have to do is enter the code 363213# and press call. Choose an option 1. Yes to activate Telkomsel internet.

Addendum: What If Telkomsel Can't Internet Still Happens?

If you have done the above methods and the Telkomsel card is not connected to the internet, you can still find it, then ApkVenue recommends doing it contact Telkomsel or visit the nearest GraPARI.

This may also be caused because the Telkomsel card is already in the grace period or is not active because you rarely use it, gang.

You can also reach Telkomsel via telephone, email, and social media services as follows.

DetailsTelkomsel Service
Phone188
E-mail[email protected]
Twitter@telkomsel
FacebookTelkomsel

Well, that's a collection of ways to deal with a Telkomsel card that doesn't work connect to the internet which you can easily do to be able to reconnect.

If indeed this is due to a bad signal, you can also try how to strengthen the signal on an Android phone that ApkVenue has reviewed before.

Hopefully the reviews above answer the problem with your Telkomsel card, OK! Good luck and good luck.

Also read articles about Telkomsel or other interesting articles from StreetRat.

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